News & Alerts

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News


 
 
Parts Pricing Updates Oct 2018
9/27/2018
PARTS PRICE FILE
TECHNICAL BULLETIN - AXP & MXP Display Misdiagnosis
9/6/2018
Display Board Misdiagnosis due to 24vdc Issue
TECHNICAL BULLETIN - OnCue Antenna Shields
8/24/2018
New Antenna Shields Starting July 2018
US And Canada Product Warranty Bulletin
7/8/2018
Product warranty summary bulletin TCM-0018A. See the attached PDF document.
ENTITLEMENT SEARCH ON SERVICEBENCH
12/12/2017
Entitlement Search Video
VIDEO HOW TO NAVIGATE SERVICES WEBSITE
12/12/2017
Video how to navigate this website.
How To Do Performance Test
7/12/2015
Output Wattage Test
Warranty Bulletin
1/9/2015
Warranty Bulletin
What's the history of the microwave oven
9/23/2014
Foodservice News article on the history of the microwave.
Basic Microwave Training
8/7/2013
Basic Microwave Training
Contact Us
6/14/2013
Contact us for service training and if your wanting to become an ACP authorized Service Agent
Clear "CALL SERVICE" Procedure
2/14/2013
Procedure on how to Clear "CALL SERVICE"
Prison and Correctional Facilities Product Warranty
5/10/2012
We have released a new Prison and Correctional Facilities Warranty Policy Technical Bulletin, effective July 2012.